Data deletion

Last updated 13 September 2026

Dental practices can connect their Facebook and Instagram (Meta) or Google Ads advertising accounts to Lynqpod. This page explains how to disconnect, and how to have the data Lynqpod received deleted.

What Lynqpod receives when an ad account is connected

• An access token that lets Lynqpod act for the practice, stored encrypted.
• The ad account's own name and identifiers, and its pixel (dataset) if one is chosen.
• Campaign names and each campaign's daily spend, clicks and impressions.

Lynqpod does not receive anyone's Facebook friends, posts, messages or profile information beyond the name of the person who connected the account.

1. Disconnect (deletes the access immediately)

In Lynqpod, open Marketing → Ads → Connections and press Disconnect on the Meta or Google Ads card. The access token is deleted straight away and Lynqpod stops reading or sending anything.

You can also remove Lynqpod from your Facebook account at any time: Settings & privacy → Settings → Business integrations (or Apps and websites), select Lynqpod and choose Remove. For Google, remove Lynqpod at myaccount.google.com/permissions.

2. Ask us to delete the data (within 30 days)

To have the campaign and spend data Lynqpod received deleted as well, email scott@lynqpod.com with the subject "Data deletion request", your practice's name and, if you know it, the ad account id. We confirm by email and delete it within 30 days, and tell you when it is done.

If you connected Lynqpod with Facebook and then removed it from your Facebook settings, you can also send the request this way; you do not need to sign in to Lynqpod.

Patient data

This page is about advertising accounts. For patient records held by a practice, contact the practice; see our privacy policy.